Jeff, Jessica and team are great! After the Ford dealer told me it would be at least a week and $100+ just to diagnose what the problem might be, I found Williams Automotive online. Jeff put my 2014 Ford Taurus SHO up on a lift ran the test and diagnosed the issue 5 minutes after I stopped in, I couldn’t believe it! The issue was a the water pump had to be replaced, which involves pulling the entire engine out of the car. They were up front that it was a time consuming and pricey job, but it could get done quickly. The ordered the parts, pulled the engine and inspected the problem and came up with a great solution while keeping costs down. They actually took pictures of the inner working of the engine and sent them to me in order to put my mind at ease and show that some potential additional work was NOT necessary! The job was done quickly and under their original estimate. They are great, honest, hard working people that have the customers best interest in mind! The work was flawless and the car was like new after they finished the job.